Result-Driven Delivery Manager
A pragmatic and result-driven Delivery Manager, capable of managing mid-size to large projects with multi-disciplinary technical teams. Adept in Agile and Waterfall methodology to deliver business objectives within time and budget constraints.
Strong technical heritage as a software developer focused on C#/.Net, Microsoft Azure and DevOps. Able to converse and manage with strong technical team members as well as non-technical stakeholders.
Good commercial awareness to manage P&L, project or department budgets and actively contribute to technology or consultancy sales and marketing.
My Experience
With a career spanning 24 years, I have been involved in every aspect of technology delivery. And revelled in it with the challenges it presented.
Filling roles from business analysis, software development, technical lead, technical architect, DevOps engineer, operations manager, service delivery manager and senior manager has given me the unique perspective and insight into challenges of the PDLC/SDLC or consulting engagements.
Always focused on delivering real business value and having a pragmatic, data-driven approach to problem-solving, process improvement or strategic planning
DLUHC
2022 – 2023
Agile Delivery Manager
Embedded in the Local Digital team for the Department of Levelling Up, Housing and Committees (DLUHC), I owned and delivered on the following projects using Agile methodologies
345 Technology
2021 – 2022
AGile Delivery Manager
Help to build out 3 parts of the core business of software delivery projects, consultancy, and managed services. Track and report on profitability and ensure optimum resource allocation, including forecasting utilization and revenue.
Piping Hot Digital
2020 – 2021
Director
Heading up the company, I am accountable for developing innovative digital marketing strategies that aim to meet the client’s business objective and drive growth, implementation and retention.
Go Reply
2018
Manager
Leading multiple mixed-discipline teams to deliver solutions to our clients complex digital transformation projects.
Oversee day-to-day operations, including staff training and development, service delivery, monthly profits and loss, invoicing, strategic initiatives, and recruitment functions with the aim to grow the business.
Proven success in leading IT projects, strategic programmes, technical processes, and team members using Agile methodologies.
Typical Week
- Management
- Engagement Management
- Business Development
Management
- Extensive Experience Managing Software Delivery Projects (Prince 2, Scrum, Agile)
- IT Operations Management (ITIL v3)
- IT Service Design & Team Management
- Staff Leadership & Support
Professional Services
- Build & Manage Consulting Teams
- Streamlined and Standardized Delivery
- Increase Quality of Service Delivery
- Security & Quality Compliance (ISO 27001, ISO 9000 and PCI/DSS Standard)
Business Development
- Tripled Size of Consulting Team
- Achieve Consistent 60% C/R on Consulting Engagements
- Achieved 80% C/R on Service Delivery Contracts
- Built Service Delivery Practice Adding 3 New Major Contracts
Experience Chart
I’ve Worked With
Mission Statement
To build happy and productive cohesive teams that enjoy what they do and feel they contribute positively to the objectives and values of the company.
Most Proud Of
- Developing DevOps function
- Creating managed services
- Successfully expanding consulting practice
- Introducing leadership
- Making managed service profitable
Objectives
In the coming years, I want to grow as a manager and leader. Ensure that my team have the right goals and measures in place, they understand the importance of their contributions, know that they are cared for and I embody my values through action.
My Values
- Integrity
- Hard work
- Passion
- Lifelong learning
- Wisdom
- Staying physically healthy
