Project Management of a Global Team

The world is getting smaller. Well, it isn’t physically getting smaller but that is one way of saying that global communications have become so fast-paced that the world is really one community in a lot of ways. With the advent of the internet, email, instant...

Management by Walking Around

The MBWA method is a management concept that has gotten a lot of “buzz” and popularity in the last decade or so because it is part of a business model for cultural change within the enterprise that has proven successful in a lot of businesses. The original concept was...

Decentralizing IT

For decades, the classic model of how a business organizes its computer services department was to establish a separate IT department with an independent management structure that may extend all the way to the executive suite. Over the years, the autonomy of that...

The Client Coworker

The idea of being customer service and customer satisfaction oriented is not a new paradigm in the business world. Even in businesses that are not directly working with the public, the idea of structuring the company to satisfy the needs of the people that make it...

Courting the Millenials

Recruitment of top-notch young talent who can enter your workforce and provide that kind of long term growth potential and can only come from a smart and productive staff is always a challenge. One of the big reasons any business works to keep its public image high...